THE NEXT STEP
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Accounting, tax or Swiss VAT: briefly tell us how we can help.
← Back to the websitePersonal. Clear. In Lucerne.
We listen, understand your enquiry and discuss the next steps with you.
OFFICE AND CLIENT RECEPTION
Pilatusstrasse 196003 Luzern041 511 25 86info@prometeo-treuhand.ch
External WhatsApp/Meta service. A connection is made only when you click. Do not send tax records, identity documents or sensitive data. Telephone and email are available as alternatives.
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External WhatsApp/Meta service. A connection is made only when you click. Do not send tax records, identity documents or sensitive data. Telephone and email are available as alternatives.
Controller: Prometeo Accounting & Consulting GmbH, Im Zöpfli 1, 6004 Luzern, Switzerland. Privacy contact and rights requests: info@prometeo-treuhand.ch. Office and reception: Pilatusstrasse 19, 6003 Luzern.
In active operation, we process your email, selected services, brief tax-profile answers, optional message and name to respond and prepare a potential engagement. No AI analysis, advertising profiles, external captchas or file uploads. For business enquiries, we also collect legal form and preferred payment frequency.
The website, form server and internal mailbox are planned at Infomaniak in Switzerland. Entries travel over HTTPS and authenticated TLS-SMTP. Replies to your email address may be processed by your email provider, including abroad.
Technical connection data helps prevent abuse. Our own counters use HMAC-based IP identifiers, which are pseudonymous rather than anonymous. Technical session and Secure/HttpOnly cookie: up to 30 minutes; protection counters and sending status: up to 48 hours; our own security logs without message or email: up to 7 days.
Enquiries without an engagement are deleted from the mailbox 90 days after completion unless documented duties or justified exceptions apply. Necessary engagement records follow separate retention rules. Backups expire according to the agreed provider periods.
Depending on applicable law, you may request access, correction, deletion, restriction or delivery of your data and object to processing. Contact us at the address above. Complaints can be made to the FDPIC or competent authority. Where GDPR applies, enquiries use pre-contractual processing and security data uses legitimate interests in safe operation.
Infomaniak access logs: Actual provider retention periods will be established before activation.
Infomaniak backups: Actual provider retention periods will be established before activation.
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